*Product can be return within 30 days from date of purchased.
*Product must be in the original packaging to honor any return.
*Some of our products carry a 20% restocking fee.
*We require model number and serial number on some of our products to claim an exchange or warranty.
*Purchaser can only claim a warranty or defective item if it was send as a gift.
*Shipping cost are non- refundable if was paid by customer.
*Free shipping is only for one time only
*If item gets return to our facility due to wrong address, you will be charge a shipping fee to mail it back to the correct address.
*Buyer pays for shipping if item needs to be return to our facility.
* We do not change mailing address, otherwise indicated from the buyer.
*If address was requested to be change out after package was mail out, we are not responsible for lost mail due to wrong address.
*Electrical Parts that have been installed or open.
*Products that are damaged or missing parts for reasons not due to our error.
*Products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
*Products that we received after the 30 day period from the date of purchased.
*Products that are on clearance or final sales.
Exchange or Warranty
*Exchange or Warranty will apply only if item is defective or damaged.
*Prove of purchased is required to do an exchange or warranty swap.
*Item must be return to our facilities before we can do an exchange or warranty.
*Returns or Exchange of goods authorization form is require to do an exchange or warranty.
*Do not return an item to our facility, unless you have talk to us over the phone or email.
*We are not responsible if we don’t receive your item, due to shipping errors or wrong documentation.
*Send to AZ Appliance Parts C/O Return Department
*624 W Broadway Rd Suite 209 Mesa, AZ 85210
*Copy of sales receipt must be send along with the item been returned.
*We recommend using a tracking number with any return and insure your product for any wrong shipping process.
*We are not responsible for lost mail during the returned transaction.